Trade-In Assistance — Lifetime Value Guarantee

South Africa's first guaranteed trade-in programme for 4x4 accessories. Since our first product rolled off the line in Strand in 2004, Advanced 4x4 has engineered gear built to outlast the vehicle it's fitted to. Our bumpers, rock sliders, bash plates, and accessories are manufactured from premium South African steel — designed and tested for real trail use.

The Advanced 4x4 Trade-In Guarantee is our way of putting that confidence in writing: when you're ready to upgrade, your genuine Advanced 4x4 product retains real, guaranteed value — regardless of how trail-worn it is.

This policy explains exactly how the guarantee works, what qualifies, and what doesn't. It's written in plain language so there are no surprises either way.

1. How the Guarantee Works

• Guaranteed value: 50% of the current Recommended Retail Price (RRP) at the date your trade-in is approved — not the price you originally paid, but today's price for the equivalent current product.
• "RRP" defined: the full retail price published on the Advanced 4x4 website or official price list on the date your trade-in is processed, inclusive of VAT. It does not include any seasonal special, promotional discount, bundle deal, or once-off sale price.
• Condition doesn't affect the percentage: whether your product is trail-worn, scratched, or in showroom condition, the guaranteed value is 50% of current RRP, provided the product meets the eligibility conditions in Section 4 below.
• Applied as credit, not cash: the trade-in value is issued as store credit toward a new Advanced 4x4 manufactured product in the same product category (see Section 4). It is not redeemable for cash and is not transferable to another person or account.
• Credit validity: trade-in credit must be used within 12 months of issue, after which it lapses. We'll always confirm this expiry date in writing when your credit is issued.

2. Eligibility

• Available to retail (individual consumer) customers only. This programme does not apply to trade, fleet, or wholesale accounts.
• Available to the original purchaser of the product, or a subsequent owner who can provide proof that the product was purchased new from Advanced 4x4 or an authorised Advanced 4x4 reseller (e.g. original invoice, or product registered with us at time of purchase).
• The product must have been owned for a minimum of 12 months before it qualifies for trade-in. This is in place to keep the programme sustainable so the guarantee remains available for everyone.
• Each individual product may only be traded in once under this programme.

3. Your Statutory Rights — This Programme Does Not Affect Them

This trade-in programme is a voluntary commercial incentive offered by Advanced 4x4, separate from — and in addition to — your statutory consumer rights under the Consumer Protection Act 68 of 2008 (CPA). In particular:

• Nothing in this policy limits, waives, or replaces your rights under Section 56 of the CPA (the implied 6-month warranty of quality), under which defective goods may still be returned for repair, replacement, or refund within 6 months of delivery, regardless of this trade-in programme.
• This programme is separate from, and additional to, the standard product warranty that applies to your Advanced 4x4 purchase (see your product's warranty documentation for full terms).
• If your product is defective or unsafe, please refer to our standard warranty and returns process rather than the trade-in process — the trade-in programme is for products you'd like to upgrade, not for resolving a fault.

4. What Qualifies

To be accepted into the trade-in programme, your product must be:

• A genuine, Advanced 4x4 manufactured product — third-party, reseller, or non-Advanced 4x4 branded products (including ARTAV or other stocked brands) are not eligible under this programme.
• Verifiable as genuine by our manufacturing team upon inspection.
• Structurally intact and safe to resell or recondition — normal wear, scratches, fading, and trail use are all fine and do not affect your guaranteed value.

Your product will not qualify for trade-in if it:

• Has been structurally modified, cut, re-welded, or repaired by anyone other than Advanced 4x4 or an authorised Advanced 4x4 fitment centre, in a way that affects structural integrity;
• Has had safety-critical components (recovery points, chassis mounting brackets, winch cradles) altered, removed, or replaced with non-genuine parts;
• Shows signs of being counterfeit, stolen, or misrepresented as an Advanced 4x4 product; or
• Is, in our reasonable assessment, unsafe to recondition or resell.

If your product is assessed as ineligible, we'll explain why in writing and return it to you. Return shipping in this case is for your account, unless the ineligibility was due to an error on our part, in which case we'll cover it.

Your trade-in credit applies toward any new Advanced 4x4 manufactured product within the same product category as the item traded in (for example, bumper for bumper, rock sliders for rock sliders) — including for a newer or different vehicle fitment. It cannot be applied across categories (for example, a bash plate trade-in cannot be used toward a winch bumper).

5. How to Initiate a Trade-In

1. Contact us first. Email sales@advanced4x4.co.za or call 021 569 7238 to start your trade-in request. Our team will confirm your basic eligibility (ownership period, product type, proof of purchase) and issue you a trade-in reference number.
2. Get a shipping cost estimate. Before you send anything, we'll provide a cost estimate for shipping your product to our factory. All trade-in items must be sent directly to our Strand manufacturing facility — our fitment centres are not authorised to accept trade-ins directly.
   Address: Advanced 4x4, 36 De Kock Street, Strand, Western Cape, 7140.
3. Verification. Once received, our team verifies the product as genuine and checks it against the eligibility conditions in Section 4. This typically takes 2–3 business days from receipt.
4. Credit issued. Once verified and approved, your 50% trade-in credit is confirmed in writing, along with its 12-month validity date, and applied to your new order.
5. New product delivered. Your new Advanced 4x4 product is manufactured or dispatched and delivered to you.

6. Costs

• Shipping your old product to us is for your account. We'll always provide a cost estimate in advance before you ship anything.
• Delivery of your new product is for your account, quoted at the time of order, unless otherwise agreed.
• Fitment at an authorised Advanced 4x4 fitment centre is not included in the trade-in credit and is charged separately at standard fitment rates.
• If your product is found ineligible after inspection, see Section 4 for return shipping responsibility.

7. Ownership

Once your trade-in is accepted and credit is issued, the traded-in product becomes the property of Advanced 4x4.

8. Changes to This Programme

We may update or discontinue this trade-in programme for future purchases at any time, with reasonable notice published on our website. Any changes will not reduce the guaranteed trade-in value for products purchased before the change took effect, provided all other eligibility conditions in this policy continue to be met at the time of trade-in.

9. General

• This programme is governed by, and read together with, Advanced 4x4's standard Terms and Conditions of sale, available on our website.
• Nothing in this policy excludes, limits, or restricts any right you have under the Consumer Protection Act 68 of 2008 or any other applicable South African law.
• If you're unhappy with how a trade-in request has been handled, you're welcome to raise it directly with us in the first instance; unresolved consumer complaints may also be referred to the National Consumer Commission or an applicable industry ombud.

Why This Matters

Most 4x4 accessories depreciate to zero the moment they're fitted. Because we manufacture our own products, control our own quality, and stand behind our own welds, we're able to back them with a real, guaranteed future value — something that's very difficult for an importer or reseller of third-party products to offer.

When you buy Advanced 4x4, you're buying a product with a guaranteed future value, not just a bumper.

Contact Us to Start Your Trade-In

📞 021 569 7238
📧 sales@advanced4x4.co.za
📍 36 De Kock Street, Strand, Western Cape, 7140
⏰ Monday – Thursday: 08:00 – 17:00 / Friday: 08:00 – 15:00 / Saturday: Closed